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Customer Comments on Powertools2u

At powertools2u we are continually striving to improve the service we provide and would appreciate feedback from our customers about all aspects of our service.

If you have some feedback about an order, an aspect of the website or about us in general, please let us know here.

Doug, London

Thank you team for all there help

Mr Allan, Hampshire

Having just taken delivery of this order I wanted to say what an excellent service you have provided! It's not very often I bother because it's doesn't happen that often.. Thank you very much, I shall be keeping you on my favourites list..

Mr Houldsworth, Greater Manchester

I spoke to a salesman on the phone regarding a special order. He intercepted the web order a while later and the products all arrived with no complication. Very impressed with the integration of staff input and automated web service. will use again!

Lewington, East Sussex

Good products, good prices, great service, What more could i want!

Mrs Smith, Leeds

Although the case for the drill was damaged when delivered the problem was quickly sorted out and replacement ordered, Excellent service and friendly staff

Mr Webb, Wilts

I'm very happy with the service, and would recommend PowerTools2U to others

Mr Mallett, West mids

Excellent web site, Great products, Saved as favourite seller

Mr Williams, Scottish Borders

The first time i used PowerTools2U everything was first class, the second time i tried to use you i was going to be charged extra for postage, As i live in the scottish borders this should not have been a problem

Mrs Taylor, Dorset

Excellent service and great price

Mr Sharp, Derbyshire

The standard of customer service exceeded my expectations

Mr Hamlett, Manchester

Brillient to buy from, keep up the hard work

Mr Beck, W Yorks

Very good service would use again

Mr Foggett, Wiltshire

Good service, Sometimes confusing pricing

Mr Kavanagh, Surrey

Email for delivery date would be helpful, follow up call for re delivery staff were helpfull. Pleased with price of products will use again, already told fellow builders about you guys, well done

Mr clayton, Oxfordshire

Very impressed with the speed of delivery

Mr Sivell, Worcestershire

You gave me a great service thats why i will use you again, simple as that!!!

Mr Christensen, Hampshire

I've been really pleased with the level of your service. Competitive prices on professional quality tools and prompt delivery have allowed me to keep working at a profit. Many Thanks

Mr Sherwood, Argyll

No problems, quick, easy, efficient. Thank you

Mr Trow, Gwynedd

The service you have provided in the past has been excellent in both pricing and delivery, thank you again and hope to deal with you soon, cheers

Mr Castle, Essex

A very good service in all aspects

Mr Allen, Berkshire

Delivery as promised but address mix ups occured

Mr Amatuzzi, Bristol

Great service and Great prices..I will definately recommend...Thanks very much!

Mr Patternson, Cambridgeshire

Even as a new user of the site I found the process suprisingly simple and delivery was quick

Mr Price, Oxfordshire

I was incredibly impressed with the price's of your tools and the speed at which they were delivered. I haven't found you beaton for price yet and i have searched. Great service and great tools. Will be using you always in the future.

Mr Bhanji, Tyne & Wear

It is not easy to stay a market leader. however, PowerTools2U tick all the boxes and are the market leaders on merit. Well done to all the staff for their effort to maintain top customer service levels.

Mr Hankison, Manchester

good service and competitive prices, some difficulty in ordering consumables i.e spare specialist saw blades when the number has worn off

Mr Moore, Cambs

First rate service competitive prices

Mr Robson, Carmarthenshire

Hi, I was very pleased with your service and will no doubt do business with you again soon.

Mr Satchell, Devon

Best prices, best tools, i have replaced most of my Makita power tools from Powertools2u very pleased

Mr Ward, Northumberland

Delivery could be quicker but overall good service

Mr Law, Leicestershire

I was very impressed with how promptly my order was delivered

Mr Spry, Cornwall

An amazing selection of quality power tools at a great price! good customer service and prompt delivery

Mr Marr, Northlanarkshire

I find your company easy to deal with and would recommend you to everyone

Mr Thompson, Suffolk

An excellent place to buy work gear. 1st class

Mr Holdaway, London

Really good service. Had some power tools stolen and you guys helped me replace them quickly with good prices. Thanks

Mr Shelton, Nottingham

excellent service. ultra fast delivery

Mr Paton, London

Thank you for all your hard work :)

Mr Moorhouse, West Midlands

A fast and effective service

Mr Anderson, London

I needed to exchange a purchase and this was managed quickly and efficiently. however my refund was initially overlooked and i had to phone to resolve this - it was then handled promptly and i received a very courteous apology.

Mr Dyer, Cornwall

Very good easy to use website. found it via google search for a tool. good delivery. had a slight issue with my table saw in the fact i thought it may have been reconditioned because it had some corrosion on it, i spoke to someone there who assured me it was brand new and send me a curtisy drill. very satisfied customer all told.

Mr Beswick, Oldham

First class overall service

Mr Ingham, West Yorkshire

I couldn't find something on your wesite but a quick email and reply put me onto the right page

Mr Jackman, Surrey

The service that i have had from you has always been very good, Your prices are very competitive. I will be back to you in the near future for some power tools

Mr Stafford, Surbiton

Reasonable prices and good service

Mr Anderson, Hampshire

Excellent service ordered goods 2pm Thurs, Delivery arrived to PO11 Fri at 1:30pm, unfortunately i had gone out for half an hour, Rang courier company and they delivered 1pm Mon 10/10 Thankyou

Mr Manson, North Yorkshire

Search everywhere but always astounded to find that you are the cheapest

Mrs Rowley, Pembrokeshire

An excellent hassle-free service was given

Matt Collins, East Yorkshire

Fantastic service. Quality products, best prices and fast delivery. Will use again and would recommend to anyone.

wayne mayer, gloucester

just bought a belle mixer. cheapest price around, and mega fast delivery. i will definately be buying from you in future. thanks

Mr Wrexham, London

Brilliant service givin and super fast delivery. i will certainly recommend you to friends and will not hesitate to use you in the future.

Mr Sharp, Derby

Many Thanks to Phil and the team at powertools2u. The standard of customer sevice exceded my expectations. Next day delivery , Lightning fast replys to emails. A pleasure to buy from. Best Regards